Refunds on digital products
Because our products are digital files that cannot be returned, all sales are final once a file has been downloaded.
When we will refund
We will refund in full if the file is corrupt or will not open, if you were charged twice for the same order, or if you have not downloaded the file and contact us within 14 days of purchase.
Before you request a refund
Most problems are a file-format or software issue we can solve in minutes. Email us first and we will help.
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